Shipping Policy

At zippaws.site , we strive to deliver your pet supplies in a safe, timely, and reliable manner. Please read our shipping policy carefully before placing an order.

1. Order Processing

Once your order is placed on zippaws.site , we immediately process it with our supply partners.

Orders are usually confirmed within 24 hours.

In case of high demand or stock unavailability, we will inform you promptly.

2. Shipping & Delivery Timeline

Delivery timelines typically range between 5–9 business days depending on your location.

Some products may arrive earlier or take slightly longer due to courier or supplier constraints.

Tracking details will be shared with you once the order is dispatched.

3. Delivery Partners

We partner with trusted third-party logistics providers for delivery.

Since products are shipped directly from our suppliers’ warehouses, packaging may vary.

PawProducts.in is not responsible for courier delays caused by weather, strikes, or unforeseen circumstances.

4. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before you complete your order.

Some products may qualify for free shipping as mentioned on the product page.

5. Incorrect Address / Failed Delivery

Customers are responsible for providing an accurate delivery address and contact details.

If an order is returned due to an incorrect address or failed delivery attempts, reshipping charges may apply.

6. Damaged or Missing Items

If you receive a product that is damaged in transit or if an item is missing, please contact us within 48 hours of delivery with photos/videos as proof.

We will assist you in resolving the issue on a case-by-case basis.

7. International Shipping

Currently, we only ship within India. International delivery is not available.

8. Contact Us

For any shipping-related queries, please reach out to us:

Owner ; Vishal Kumar Choudhury

📧 heyzippaws@gmail.com